HEALTHeNET was founded in 2000 by Western New York’s three health plans (HealthNow, Independent Health, and Univera) and four hospital systems (Catholic Health System, Erie County Medical Center, Kaleida Health, and Roswell Park Comprehensive Cancer Center) on the principle that collaboration can work, and together more can be accomplished than if done individually.

Today, HEALTHeNET is one of the largest successful administrative data exchanges in the country and used by 95% of provider organizations in Western New York. The all-payer search capability enables provider staff to go to one place and have a high confidence level that they will obtain relevant, important and timely information on a patient.

The solid foundation that HEALTHeNET has built in Western New York is a tribute to the foresight and vision of its founding stakeholders. This vision has provided the launch pad for other opportunities for clinical collaboration that enable better quality of care, better patient health, and lower costs for health care locally.

Policies & Procedures

November 22, 2024 – Please take note, the Operating Committee of HEALTHeNET has approved revisions to the HEALTHeNET Privacy and Security Policies and Procedures effective December 23, 2024. This Notice is given pursuant to the Data Recipient Agreement Terms & Conditions, which, among other requirements, provides for 30 days’ notice to all HEALTHeNET Participants prior to the effective date of any changes to the Privacy and Security Policies and Procedures.

You can view the CURRENT (2023) HEALTHeNET Privacy and Security Policies and Procedures AND the REVISED (2024) HEALTHeNET Privacy and Security Policies and Procedures.

For convenience, the following is a summary of some of the more substantive changes to the policies:

P01 Authorized User Access

The change of:

• Authentication – The Data Supplier/Data Recipient is now required to verify the identity of their Authorized Users. HEALTHeNET is also required to verify the identity of their personnel.

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Protecting patient privacy is of the utmost importance to HEALTHeNET. With this in mind we have developed privacy and security policies and procedures that take into account the patient’s rights and concerns. Click here to view the HEALTHeNET Privacy and Security Policies and Procedures.